Receiving and Responding to a Corporate Data Request

1. Receive the Email Notification

When a customer sends you a corporate data request, you receive an email notification at the registered contact address with:

  • The requesting company name

  • The reporting year for which data is requested

  • Any comments from the customer

  • A link to respond to the request

2. Access the Corporate Data Portal

  • Click the link in the email (or navigate directly to the Product Ecosystem platform)

  • Log in to your organization account

  • You'll land on the Corporate Data page

3. View Your Requests

The Corporate Data page has two tabs:

Dashboard Tab:

  • Shows an overview of your corporate data across different years

  • Displays cards for:

    • Sustainability Performance: Training status, certifications, SBTi alignment

    • GHG Emissions: Scope 1, 2, and 3 emissions data

    • Targets & Actions: Reduction targets and climate initiatives

    • Active Requests: Summary of pending data requests

Requests Tab:

  • Lists all corporate data requests you've received

  • Shows a table with columns:

    • Reporting Year: The year for which data is requested

    • Requesting Company: Which customer is asking for the data

    • Request Status: "New Request" for incoming requests

    • Comments: Any notes from the customer

    • Created At: When the request was sent

    • Status: REQUESTED, ANSWERED, REJECTED, or CANCELED

    • Available Data: Progress bar showing how much data you have for that year

    • Allocation Data: Information about how you've allocated emissions to this customer

    • Actions: Buttons to Share or Decline

4. Respond to a Request

You have three options:

Option A: Share Existing Data

  1. If you already have data for the requested year, click "Share"

  2. Review the data that will be shared in the confirmation dialog

  3. Optionally provide allocation information (what percentage of your emissions should be allocated to this customer and the methodology used)

  4. Click "Confirm" to share

Option B: Fill Out Data First, Then Share

  1. Click "Share" on a request

  2. If you don't have complete data, you'll be redirected to the data entry form

  3. Fill out the corporate data form with sections for:

    • Sustainability Information: Certifications, training, SBTi status, sustainability reports

    • GHG Emissions: Scope 1, 2, and 3 emissions with breakdown details

    • Targets: Reduction targets and climate action initiatives

  4. The system includes a prefill feature that can automatically populate data from publicly available sources (you can review and modify prefilled data)

  5. Save your data (it's stored but not shared yet)

  6. Return to the Requests tab and click "Share" again

  7. Confirm to send the data to your customer

Option C: Decline the Request

  1. Click "Decline" if you cannot or do not wish to provide the data

  2. Provide a reason for declining

  3. The customer will be notified of your decision

5. Update Allocation Data

When sharing, you can specify:

  • Allocation Percentage: What portion of your total emissions should be attributed to this customer relationship

  • Allocation Methodology: How you calculated this allocation (e.g., revenue-based, spend-based, physical allocation)

This helps the customer understand how your corporate emissions relate to the specific products or services they purchase from you.

6. Track Your Response

After responding:

  • The request status updates to "ANSWERED" (if shared) or "REJECTED" (if declined)

  • The "Available Data" column shows the completeness percentage of your shared data

  • The "Allocation Data" column displays your allocation percentage and methodology

  • You can update your data and reshare if needed

Last updated